In this technology driven day and age, mobile phones are changing the face of business. Today, everyone in the world is operating smart mobile phones because of various reasons, such as they provide an easy access to check emails as well as the latest updates from social networking channels.
All of this can happen while you are away from your home or office, and moreover, the mobile phones will help you to frequently keep in touch with your friends and family members from anywhere in the world and at any time, enable you to finish different kinds of tasks much easier with the help of several mobile apps, and effortlessly find any location using mobile navigation apps, etc.
Today, people’s lives revolve around smart phones because of the multitude benefits thry can offer to the mankind. Since this is true, why have businesses not implemented the mobile technology solutions as well? Today, businesses of all sizes need to have a strong mobile presence to survive in this competitive business environment. Does your business take the best advantage from mobile technology? Are you implementing the mobile solutions in your business?
Did you know? An effective utilization of smart phones provides several benefits to businesses. This includes – it offers smooth communication even in remote areas, access and update key customer information while on the go, provides an easier option to organize your tasks, improves the customer service, increases the mobility and productivity, work remotely and constantly be in touch with office people as well as with the various customers’ and suppliers present in the world. However, to reap all the above benefits as well as to maximize the business potential, every business needs to adopt and embrace the mobile CRM solutions.
A mobile CRM app enables businesses to close a higher number of deals in less time, boost sales team productivity, increase the sales numbers, maintain positive customer relationships, receive notifications about the important sales meetings and follow-up calls, save time and effort on new sales opportunities, reduce the data entry work, as well as stay focused and well-prepared all the time.
Is your business effectively utilizing mobile CRM solutions? Have you seen any significant improvements in the sales numbers after the successful implementation of mobile CRM technological solutions in your business?
Here are a few simple and powerful mobile CRM tricks and techniques to significantly improve the sales team productivity as well as subsequently increase the sales numbers:
1. Stay Up-to-Date and Well Prepared All the Times
The mobile CRM app is a huge time saver for businesses. You can integrate all your business contacts, Google calendars, diaries, and address books into a centralized mobile CRM database. This enables the sales team to have an immediate and direct access to customers’ and prospects’ information.
For suppose: If you are having an important client meeting, you can use the mobile CRM app to go through the key details of your client, such as where your client currently resides in the sales pipeline and your client’s current interests, tastes, preferences etc. And moreover, you can even estimate – what kind of questions your client might ask you in the meeting and prepare well for all those questions using your mobile CRM app.
Additionally, the effective utilization of mobile CRM app can enable your sales team to save a significant amount of time. While on the travel, it allows the sales representative to prepare well for the sales meetings, business presentations, product demos, follow-up with customers, and contact new leads.
Besides, the mobile CRM app can help the sales team to have an immediate access to the customer data, update the information about your customer’s or prospect’s while on the move, and save the valuable time. And moreover, it will help you to stay up-to-date and prepare well for your customer’s and client’s meetings so that you can answer all your prospect’s or client’s questions effectively. Thus, it can boost the client satisfaction levels and increase the sales numbers.
2. Close More Deals In Less Time
Did you know? A mobile CRM app will help the sales teams to close a higher number of deals successfully with fewer interactions. This provides the sales team with an opportunity to devise an effective sales pitch, work on the new sales opportunities, and spend a quality time with your valuable prospects or customers’. For example: Imagine that you are working off-field and your prospect has suddenly called you to provide critical information, instead of answering that you will get back to them later, you can take a few minutes off and go through your mobile CRM app to access the prospect’s key information and effectively answer all of your prospect’s questions while on the move.
3. Seize New Business Opportunities
The mobile CRM application is the most wonderful and captivating online software for businesses of various sizes in the world. For example:- Your sales person is on a move and they have found some people who are interested to join in your business organization. You can store their contact details in the CRM mobile app, create the networking events, book customer appointments or plan new seminars or activities.
Moreover, while you are on move, if your office staff suddenly called you to update the changes regarding the particular sale in progress, then you can immediately update that sales quote. And in addition to this, while you are in the middle of the sales meeting, and in case if you forgot some crucial sales data, then you can have an immediate access to the key customer information or update the important sales details immediately after the meeting.
In today’s competitive business environment, sales are the lifeline for businesses of all sizes to stay on top of the game. However, for businesses to accumulate a higher number of sales, they need to effectively implement the CRM solutions. Using the mobile CRM app, businesses can win new sales opportunities, reduce the administrative tasks, collaborate and share the information across various teams, maintain positive customer relationships, improve the customer satisfaction levels, and generate the sales reports in real-time.
Emma James is a freelance content writer at SutiCRM, who frequently blogs on Business, Marketing, Sales, ERP and SaaS trends.